Thank you for shopping with Ordinaire. Please be aware that all sales are final, we do not accept cancellations after an order has been made.


We currently run an exchange only policy for UK customers within a 14 day period, this is for the same item in a different size. If the new size you request is out of stock a credit note will be issued upon inspection of your item.


Exchanges must adhere to the following:

In original packaging

No signs of wash/wear

Tags must not be damaged or removed

No stains/hairs/odours

We reserve the right to return your item back to you if it does not adhere to the above.


We do not currently offer returns/refunds or exchanges for customers outside of the UK.


If you require any additional assistance before making your order, send us an email at and we'll be happy to help you.